Privacy Policy

Last updated: 27 August 2025

1. Introduction

Welcome to the Privacy Policy of S Digital Sync, a proprietary enterprise owned and operated by SARITA SINGH, headquartered at Shekhpur Akharaghat, Muzaffarpur, Bihar, 840002, India.

This Privacy Policy describes how we collect, use, store, and protect personal information when you visit our website or interact with our services. By using this website, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of our website.

This policy applies to all pages and services offered through the S Digital Sync website. It does not apply to any third-party websites that may be linked from our site.

2. Information We Collect

We collect only the minimum information necessary to operate our website and respond to your enquiries. Specifically, we collect the following:

Information you provide directly:

• Name — provided when you submit our contact form.
• Email address — provided when you submit our contact form, used to respond to your enquiry.
• Service interest — the service category you select on our contact form, so we understand what you need help with.
• Message — the text you write in the contact form describing your enquiry or project requirements.

Information stored automatically in your browser:

• Theme preference — we use your browser's localStorage to remember whether you prefer the light or dark theme. This data stays on your device and is never sent to our servers.
• Cookie consent choice — we use localStorage to remember whether you have accepted or declined our cookie notice. This data also stays on your device and is never sent to our servers.

Information we do NOT collect:

• We do not use any third-party analytics tools (such as Google Analytics).
• We do not use tracking pixels, beacons, or fingerprinting technology.
• We do not use advertising cookies or retargeting tools.
• We do not automatically collect IP addresses, browsing behaviour, or device information for tracking purposes.

3. How We Use Your Information

The personal information you submit through our contact form is used strictly for the following purposes:

• Responding to your enquiry — we use your name, email address, and message to reply to your question or request and provide relevant information about our services.
• Providing our services — if you engage us for a project, the information you provided helps us understand your needs and deliver the services you have requested.
• Improving your website experience — your theme preference (stored locally in your browser) allows us to display the website in the colour scheme you selected on your next visit.

We do not use your personal information for marketing campaigns, newsletters, or promotional communications unless you explicitly request it. We will never send you unsolicited emails.

4. Cookies and Local Storage

Our website does not use traditional HTTP cookies. Instead, we use your browser's localStorage feature for two specific, functional purposes only:

• Theme preference — remembers whether you chose light mode or dark mode so the website displays correctly on your next visit.
• Cookie consent status — remembers whether you accepted or declined our privacy notice banner so it does not appear again on every page load.

Both of these values are stored entirely on your device. They are never transmitted to our servers, and they contain no personally identifiable information.

We do not use any tracking cookies, session cookies, third-party cookies, analytics cookies, or advertising cookies. No data from your browsing session is shared with any external service.

You can clear your localStorage data at any time through your browser settings. Doing so will reset your theme to the default and cause the cookie consent banner to appear again.

5. Data Sharing

We take your privacy seriously. Your personal information is never sold, traded, rented, or shared with any third party for commercial, marketing, or advertising purposes.

The only circumstance in which we may disclose your personal information is if we are required to do so by law, regulation, legal process, or enforceable governmental request. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation.

We do not participate in data brokerages, audience networks, or any form of data exchange with other businesses or organisations.

6. Data Retention

We retain your personal information only for as long as it is needed to fulfil the purpose for which it was collected. Specifically:

• Contact form submissions — your name, email, service interest, and message are retained only until your enquiry has been fully addressed and any resulting service engagement has been completed.
• localStorage data — theme preference and consent status remain on your device until you clear your browser's local storage or uninstall your browser.

Once your data is no longer needed, we delete it from our systems. If you request deletion of your data at any time (see Your Rights below), we will honour that request promptly.

7. Your Rights

You have the following rights regarding the personal information we hold about you:

• Right to access — you may request a copy of any personal information we have collected from you.
• Right to correction — if any information we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to deletion — you may request that we permanently delete all personal information we have collected from you. We will process deletion requests without unnecessary delay.
• Right to withdraw consent — if you previously submitted information through our contact form, you may withdraw your consent for us to retain or use that data at any time.

To exercise any of these rights, please send an email to support@sdigitalsync.com with the subject line "Privacy Request" and a description of what you would like us to do. We will respond to your request within a reasonable timeframe.

For localStorage data (theme preference and consent choice), you have full control over this data through your browser settings and can clear it at any time without contacting us.

8. Age Requirement

Our website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that we have inadvertently collected personal information from a person under 18, we will take immediate steps to delete that information from our systems. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@sdigitalsync.com so we can take appropriate action.

9. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure transmission of data through encrypted connections (HTTPS) where available.
• Restricted access to personal information — only authorised personnel who need the data to respond to your enquiry can access it.
• Regular review of our data handling practices to ensure they remain appropriate and effective.

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining strong safeguards and addressing any security concerns promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we handle your personal information. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Email: support@sdigitalsync.com
• Address: Shekhpur Akharaghat, Muzaffarpur, Bihar, 840002, India

We aim to respond to all privacy-related enquiries within a reasonable timeframe.